Important notice: Coronavirus (COVID-19)

Important notice: Coronavirus (COVID-19)

Following the World Health Organisation classifying the Coronavirus (COVID-19) outbreak as a global pandemic, I wanted to reassure you as to the plans Hansells Solicitors & Financial Advisers has in place to mitigate any impact.

Hansells Solicitors & Financial Advisers response to COVID-19

At Hansells Solicitors & Financial Advisers, we consider the health, safety and well being of our employees, clients and contacts to be of prime importance.  The Partners and myself have been keeping up to date on all of the developments. We have been issuing regular advice to our staff to limit the spread of any illnesses. Hygiene procedures around hand washing practices have been reinforced and enhanced controls for the cleaning and disinfection of meeting areas have been implemented, to minimise the risk of contamination. We have also provided hand sanitisers around the office for use and have informed staff to refrain from shaking hands at this time; as well as restricting non-essential travel, limiting our involvement in external events and ensuring we are notified straight away of anyone that has been put at potential risk.

We also encourage our staff to discuss and address clients’ concerns with regards to on site meetings and offer alternative ways of communicating, meetings can be arranged via conference call or Zoom, a video conferencing application.

If the outbreak results in office closures at any of our locations, or quarantine for any of our people, rest assured we have a robust business continuity plan in place that will enable us to minimise the impact on our service to you. The majority of our people are provided with the tools and technology they need to work remotely, and landline phones can be forwarded to mobiles if required. This means that no matter who you speak to, which office you call or what day of the week it is, you can be confident you’ll always get the same experience.

Please remember that we are here to support you with any immediate planning or personnel questions you might have, however small. We will be happy to talk through your concerns and work with you to find the right solution for you, so do give us a call.

On behalf of all the Partners and myself, please take care of yourself and your family.

Thank you,
Roger Holden
Managing Partner
Hansells Solicitors & Financial Advisers